Bing iPhone app – upcoming fixes

The response so far to the Bing app for iPhone has been incredible; we are excited by the strong customer response and download traffic! However, we’ve also heard about a couple of issues that we’d like to address:

1.       Using voice search outside the U.S. crashes the app. We’ve identified that the issue relates to the region the phone is set to. We’re working on a fix for this right now, and we’ll update the app in the next few days. People will get the update automatically – you won’t have to update or reinstall the app. If you are encountering this issue you can temporarily work around it by going to Settings > General > International and change your Region Format to “United States.”

 

2.       App doesn’t work on 1st generation iPod Touch. The Bing app officially supports 2nd generation iPod Touch devices, but we’re in the process of testing those 1st generation devices as well. We’ll announce support for that as soon as testing is complete.

3.       No search results outside the U.S. At this time Bing is only fully supported on the iPhone for the US; in some regions people may not be seeing results at all. While there was a brief period of which the Bing iPhone app was being offered in international markets at this time international availability has been suspended. We would like to apologize for the inconvenience and we hope to expand our support and availability of the app in other regions in future versions of the Bing app for the iPhone. If you are in the US or if you are encountering this issue and or you are looking for a  temporarily work around go to Settings > General > International and change your Region Format to “United States.”

 

Your feedback has been really helpful, so keep it coming.

Justin Jed – Bing for mobile

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17 comments
  1. swartkrans

    That's awesome. I really love this app. It's perfect. Thank you for supporting the iphone.

  2. Seattle SEO

    Good to see that you guys are on top of things. What's the time frame before it open to everyone?

  3. brianm76

    I am experiencing crashes at least 50% of the time when I search either by typing or through voice search and I am in the US with my settings set to US.  I experience a crash each time I use photo search and so do 2 of my co-workers with Iphones.  Please feel free to contact me if I can provide any data to assist in this issue….brianm_94 at msn dot com

    Using Iphone 3G with latest software installed…

    Thank you.

  4. sunny-arora

    Thanks a lot for this app… You guys rock!

  5. rami

    Thank you

  6. nwoodgate

    I recall on my WinMo phone that when tracking on a map, it would decrement time and distance to a destination.

    That doesn't seem to be the case here?  Something coming?  It really puts you ahead of the built in Maps app, whihc I have to refresh manually to get my updated ETA.

  7. parsonsproject93

    It looks like you have some nice fixes in store.  One thing I noticed that was annoying though was that the iPhone 3G only works half the time when I put the phone up to my ear to use voice search.  I tried it with my dad as well.  So far the right ear seems to be the only working.

  8. parsonsproject93

    I also noticed that in the US the bing app is currently number 6 for top free apps, congrats!

  9. jj14x

    I miss the contacts integration to get directions. (Windows Mobile – HTC TP2). Previous version allowed me to get directions from current location to a contact's address (contact in phone's address book). New version makes me enter the address :(  

    Is there any way to get bing to pick contact's address from withint bing app?

  10. Anonymous

    Thank you for good information

  11. r0ot

    It looks like you have some nice fixes in store.  One thing I noticed that was annoying though was that the iPhone 3G only works half the time when I put the phone up to my ear to use voice search.  I tried it with my dad as well.  So far the right ear seems to be the only working.

    allisfree4you.blogspot.com

  12. pak5695gv

    plz hurry with the 1st gen iPod fixes, Cuz i know i won't get an iPhone or a new iPod

  13. akin

    I would like the ability (but not requirement) to sign in using a Windows Live account to further personalize the user experience / save preferences and be able to reload them on other devices (let's say user has an iPhone 3G and an iPod Touch 2nd generation and wants same preferences on both devices, it could be stored in the cloud and loaded on both once the user had signed in on each device once).  But this shouldn't be a requirement, only an option.

  14. brianm76

    @ROOT I have the same issue on my 3G as well.  Using the Google App voice function is nearly instant, the BING App is painfully slow in this area and needs to be fixed.  I want to use the BING App as it is so much better UI that the Google App but you have to get the lead out guys or you will not succeed against Google!

  15. Anonymous

    i am earlerly waitting for the phone to come to india with 3G

    it shall be one of the best products to use

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