The response so far to the Bing app for iPhone has been incredible; we are excited by the strong customer response and download traffic! However, we’ve also heard about a couple of issues that we’d like to address:
1. Using voice search outside the U.S. crashes the app. We’ve identified that the issue relates to the region the phone is set to. We’re working on a fix for this right now, and we’ll update the app in the next few days. People will get the update automatically – you won’t have to update or reinstall the app. If you are encountering this issue you can temporarily work around it by going to Settings > General > International and change your Region Format to “United States.”
2. App doesn’t work on 1st generation iPod Touch. The Bing app officially supports 2nd generation iPod Touch devices, but we’re in the process of testing those 1st generation devices as well. We’ll announce support for that as soon as testing is complete.
3. No search results outside the U.S. At this time Bing is only fully supported on the iPhone for the US; in some regions people may not be seeing results at all. While there was a brief period of which the Bing iPhone app was being offered in international markets at this time international availability has been suspended. We would like to apologize for the inconvenience and we hope to expand our support and availability of the app in other regions in future versions of the Bing app for the iPhone. If you are in the US or if you are encountering this issue and or you are looking for a temporarily work around go to Settings > General > International and change your Region Format to “United States.”
Your feedback has been really helpful, so keep it coming.
Justin Jed – Bing for mobile
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