Most enterprise data have a location component, and data related to customer support interactions are no exception. When interacting with a customer, knowing where they are physically located can enable us to provide them with location-specific insight and information. Further, by visualizing larger groupings of customers, interactions, or social media events on a map, we can identify trends by location, and use these location-based trends to...
Read More

One of the most intriguing capabilities that Bing offers for empowering always-connected devices is the ability to visually recognize and understand artifacts in the real world. This is made available to developers via the Bing Optical Character Recognition (OCR) control for Windows 8.1 store apps. This control enables text from the outside world to be read by taking a picture from an on-device camera and analyzing the picture via a web service...
Read More

In this post, we will show how you can use another of the Bing Developer Services – the Bing Translator Control and Microsoft Translator API – to localize your own custom content within your Bing Maps applications. We will use the Microsoft Translator API to demonstrate how we can localize custom content in a web application using our Web Map control, and we will also use the Bing Translator Control to show how we can localize custom...
Read More

Heat maps are an effective means of visualizing geography-based trends by showing the relative density of location-based data. We can see where we have ‘hot spots’ in our data, and use this insight to drive better decisions for application users. In this blog post, we will show how you can visualize location data in the form of a heat map within Windows Store apps, pulling in both public points-of-interest data sources available within...
Read More

With the Polaris release of Dynamics CRM Online, Bing Maps has been integrated directly into the Process forms for Accounts, Contacts and Leads. The integration is quite basic, however; the existing address details associated with the entity are geocoded when the form is displayed, and the results are used to show a map of the location. 
Read More