How to Spatially Enable Customer Care with Bing Maps and Parature

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Most enterprise data have a location component, and data related to customer support interactions are no exception. When interacting with a customer, knowing where they are physically located can enable us to provide them with location-specific insight and information. Further, by visualizing larger groupings of customers, interactions, or social media events on a map, we can identify trends by location, and use these location-based trends to optimize our customer care…

Map-Driven Search in Windows Store Apps

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The Bing Search API gives developers the ability to incorporate search results powered by Bing into applications and websites. In addition to web search results, we can also retrieve images, videos and news results, and embed them in apps based on query terms, location information and other filter criteria. Traditional search experiences involve capturing user search intent via typed text input, but in this post, we will build an app…

Capture Addresses from Artifacts Using Bing Maps and Bing Optical Character Recognition Control

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One of the most intriguing capabilities that Bing offers for empowering always-connected devices is the ability to visually recognize and understand artifacts in the real world. This is made available to developers via the Bing Optical Character Recognition (OCR) control for Windows 8.1 store apps. This control enables text from the outside world to be read by taking a picture from an on-device camera and analyzing the picture via a…

How to Fine-tune Location Coordinates with the Custom Geocoding Refinement Tool

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When presenting custom location data in Bing Maps applications, a frequent requirement is to geocode the addresses of your location data prior to presenting them on the map, ensuring that you have latitude and longitude coordinates that accurately reflect the real-world locations. Bing Maps offers batch geocoding capabilities via the Bing Spatial Data Services Geocode Dataflow API, and also via the Bing Maps Account Center, enabling data sources containing addresses…

Localizing Custom Mapping Data With Bing Translator

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The Bing Maps for Enterprise platform offers extensive localization capabilities for map navigation, map labels, directions, and geocoding results in the AJAX v7 map control, Windows Store map control, and REST Services. Typically, you will also have your own custom data that you will be displaying within your mapping application. In this post, we will show how you can use another of the Bing Developer Services – the Bing Translator…

Heat Maps in Windows Store Apps (JavaScript)

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Heat maps are an effective means of visualizing geography-based trends by showing the relative density of location-based data. We can see where we have ‘hot spots’ in our data, and use this insight to drive better decisions for application users. In this blog post, we will show how you can visualize location data in the form of a heat map within Windows Store apps, pulling in both public points-of-interest data…

Address and Location Capture in Dynamics CRM with Bing Maps

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With the Polaris release of Dynamics CRM Online, Bing Maps has been integrated directly into the Process forms for Accounts, Contacts and Leads. The integration is quite basic, however; the existing address details associated with the entity are geocoded when the form is displayed, and the results are used to show a map of the location. No additional data can be overlaid in the map, feedback on the quality of…